Determine type of service required based on diagnosis and prepare repair orders.Listen to the description of problems or service needed.** *Service Advisor Responsibilities: * * * Greeting customers in person or by phone and providing exceptional customer service * They are passionate about getting our customers back on the road quickly while driving profit through sales of service, repairs and parts. Our service advisors are customer-focused professionals who listen to the customer’s concerns and advise them on the best possible solutions.
We offer meals from popular restaurant chains, trucking supplies, showers and everything needed to get back on the road quickly.Req ID: 292804 ** *Service Advisor - Truck Care* Welcome to Love’s! Starting Hourly Rate $18.00-$26.00 plus QT Bonus up to $2,000.00.
We're passionate about serving drivers with clean, modern facilities stocked with fuel, food and supplies. For more than 55 years, we've provided customers with highway hospitality and Clean Places, Friendly Faces. Love's Travel Stops & Country Stores is the industry-leading travel stop network in the United States. Whether corporate, retail, restaurant, or truck care, we offer you the opportunity to drive your own career. Love's is consistently ranked highly on Forbes Magazine's annual listing of America's largest privately held companies.
The opportunities for professional growth are our biggest benefit! Love's continues to grow at a rate of 40+ new stores per year throughout the US. By doing these things we will cultivate diversity of thought and a spirit of innovation. Also, we are committed to sustaining a professional working environment where ALL people feel respected.
In order to sustain this culture, we will welcome individuals who are diverse in experiences, age, race, gender, sexual orientation, religion and physical or mental ability. We do both within a culture of respect and inclusion. Previous experience as a service manager or supervisorĪbility to do some light lifting (no more than 50 lbs) and bending once in a whileįrom the founding of Love's, our leaders have been passionate about providing excellent customer experiences and helping our Team Members grow. Road to Success program for career developmentĪbility to work flexible shifts-including nights, weekends, and sometimes holidays Medical/dental/vision and life insurance plans Verify all final invoices and reconcile work performed and charges Maintains documentation, including purchases orders, invoices, work orders, etc. Manages delivery of required repair action by successfully setting and managing customer expectations and accepts accountability for delivering outstanding service levelsĬlearly explain the requested service of every truckĪct as a liaison between the customers and technicians Secure agreement from the customer prior to all repairs Listen to the description of problems or service neededĭetermine type of service required based on diagnosis and prepare repair ordersĮstimate the time and cost of every repairĪdvise customers on other available services Greeting customers in person or by phone and providing exceptional customer service Our service advisors are customer-focused professionals who listen to the customer's concerns and advise them on the best possible solutions. They are passionate about getting our customers back on the road quickly while driving profit through sales of service, repairs and parts.