If the necessary credentials cannot be presented, the entitlement to a discount becomes void and the difference between the discount and the full ticket price must be paid. Club Ö1 or youth discount at selected concerts), relevant credentials must be presented while buying the ticket at the daytime box office or, if the tickets are bought over the telephone or online, no later than the time the tickets are collected. In order to be able to claim a discount (e.g.
The ticket price becomes due immediately after the contract is concluded. Printing errors and individual price alterations remain excepted. Once a ticket is sold, any fees arising (postage) are billed separately. Where photography, television, film or video recordings do take place, the visitor grants permission to Grafenegg Kulturbetriebsgesellschaft m.b.H and the third parties carrying out the transmission or recording that the images made of him or her during or in connection with the event may be used commercially, stored, broadcast and distributed without compensation and without any restrictions as to time or place, using any technical process.Īkkordeon stop Information on purchase, payment and shippingĪll price details should be understood as gross prices (including statutory VAT). Photography, video and audio recordings are not permitted during the events without special authorisation (e.g. If a carer attends with a person who is not legally competent, the fact of having bought a ticket does not exempt him or her from his or her duty of supervision and he or she shall be liable for any damages caused by any failure to observe his or her obligations.ĥ. The buyer is only entitled to provision of service after presenting a valid ticket. Until then, the ticket or item remains the property of Grafenegg Kulturbetriebsgesellschaft m.b.H. The customer is entitled to the provision of the service only once the payment has been made in full. Any liability on the part of Grafenegg Kulturbetriebsgesellschaft m.b.H for such price increases or errors is excluded. Grafenegg Kulturbetriebsgesellschaft m.b.H is entitled either to accept offers for ticket purchases within 14 days of receipt of the offer or to refuse them by sending a relevant explanation to the customer, especially in the event that prices have increased in the interim or that any unintentional errors are present in sales prospectuses, price lists or other documentation. All customer data submitted during the ordering process shall be treated in confidence and shall not be transferred to third parties, unless the data is necessary for the provision of the service. The customer’s order is a binding offer that becomes effective with the disclosure of all the data requested by Grafenegg Kulturbetriebsgesellschaft m.b.H. The GTCs of sales partners apply on a supplementary basis to the GTCs of Grafenegg Kulturbetriebsgesellschaft m.b.H (for further information on third-party event organisers see Point 26). If other general terms and conditions (GTCs) are incorporated into the contract, especially the GTCs of another event organiser, these GTCs of Grafenegg Kulturbetriebsgesellschaft m.b.H. These General Terms and Conditions can also be accessed on the website of Grafenegg Kulturbetriebsgesellschaft m.b.H. has given written consent to such other terms and conditions in advance.īy placing an order, the buyer is declaring his or her consent to these General Terms and Conditions and is bound by them. Any other terms and conditions of the buyer (hereinafter also “customer”, “visitor” or “subscriber”) shall only be valid if Grafenegg Kulturbetriebsgesellschaft m.b.H. These General Terms and Conditions apply to the sale and delivery of tickets and other items by Grafenegg Kulturbetriebsgesellschaft m.b.H.